Ahmed AtefTelecom · Technology · Strategy
About me

A career built across technology, business and transformation.

I combine executive commercial leadership with strong technical credibility, developed through more than 25 years in telecommunications and information technology across Egypt, KSA, the UAE, South Africa, Singapore and the wider MEA region.

My experience covers software and product development, solution architecture, complex delivery, consulting, regional business development and strategic account leadership for Ericsson, IBM and Hewlett-Packard.

Ahmed Atef Mohamed Mahmoud
ValueImpactCapabilitiesJourneyDevelopment
Executive value
Growth becomes durable when customer priorities, technology choices, commercial logic and delivery discipline move together.

I work between CxO priorities and execution realities, helping teams shape credible solutions, govern complex decisions and deliver lasting customer value.

01

Strategic account growth

CxO engagement, account penetration, proposition design, commercial-model shaping, pricing, frame-contract structuring and closure through signature.

02

Telecom transformation

BSS/OSS, telco cloud, cognitive operations, AI-enabled operations, mobile money, core telecom, enterprise architecture and systems integration.

03

Complex execution

Program direction, delivery assurance, transformation consulting and leadership of multidisciplinary teams of up to 30 professionals.

Selected executive impact

Evidence over adjectives.

Selected outcomes from commercial growth, transformation, leadership and operational resilience.

$20M+
Opportunity creation

Built a total OSS transformation offering with a complete portfolio and more than USD 20 million in identified sales opportunity at Ericsson.

9% → 15%
Profitability improvement

Rebuilt IBM Global Business Services momentum on the Etisalat Misr account, closing five contracts and lifting gross profit.

30
Team leadership

Led multidisciplinary professionals across sales, consulting, delivery, architecture and systems integration.

500
Network nodes

Sold and delivered a centralized backup solution spanning circuit-switched, radio, core and packet domains.

Executive value proposition

Leadership strength, and the evidence behind it.

Strategic account growth and deal leadership

Led growth initiatives for Ericsson with Mobily across BSS/OSS, core and mobile-money practices, including multi-year BSS frame-contract commercial models and closure of frame contracts through alignment, documentation, approvals and signature.

Telco cloud, cognitive operations and AI positioning

Positioned IBM across MEA telco-cloud and cognitive-operations domains, covering customers in Egypt, UAE, KSA, South Africa and other regional markets.

BSS/OSS transformation expertise

Drove OSS/BSS sales and delivery initiatives, including total OSS transformation offerings, OSS upgrades, centralized backup solutions and network-management transformation.

CxO engagement and complex commercial execution

Managed CxO interaction, deal shaping, costing, pricing, contractual documentation, negotiation support and business development across IBM, Ericsson and HP, strengthened by HarvardX Contract Law training.

Cross-functional delivery leadership

Led teams of up to 30 senior professionals across sales, delivery, consulting and solution architecture in telecom and IT environments.

Core executive capabilities

Commercial, technical and governance depth in one profile.

Commercial leadership

  • Strategic & key-account management
  • Enterprise sales & pipeline creation
  • Commercial-model design & pricing
  • Deal qualification & CxO engagement
  • Frame-contract shaping & negotiation support
  • Closure through signature

Technology & transformation

  • BSS/OSS
  • Telco cloud & cognitive operations
  • AI for business
  • Mobile money & core telecom
  • Network management & systems integration
  • Enterprise architecture · TM Forum frameworks

Governance & delivery

  • Program direction & project management (PMI)
  • Systems-integration delivery
  • Solution architecture
  • Stakeholder governance
  • Team leadership
  • Business consulting & value-proposition design
Career journey

The full technology-to-business path.

Experience across Ericsson, IBM, Hewlett-Packard and the Egyptian Cabinet shaped a balanced executive perspective.

2020 – Present
KSA
Ericsson

Senior Account Manager, BSS/OSS Sales

Owns strategic telecommunications account growth in KSA, combining commercial leadership, executive relationship management and solution-led expansion across BSS, OSS, core and mobile-money practices.

  • Led growth in Ericsson core and mobile-money practices with Mobily.
  • Closed multiple frame contracts through the full commercial cycle to signature: customer alignment, pricing coordination, contractual documentation and governance approvals.
  • Supported an innovative commercial model for Mobily's multi-year BSS frame contract, recognized in 2021.
  • Completed the Ericsson / London Business School KAM Executive Program (2024).
2017 – 2020
MEA
IBM

Business Development Executive, Industry Solutions

Led regional business development for IBM industry solutions across MEA, with emphasis on telco cloud, cognitive operations and systems-integration capability building.

  • Built IBM's market visibility in the telco-cloud domain across MEA operators.
  • Helped develop local IBM systems-integration capabilities in telco cloud.
  • Positioned IBM in telco cognitive operations and supported advanced OSS propositions.
  • Achieved Telecom Egypt account penetration two years running.
  • Managed CxO engagement, deal creation, costing, pricing and closure-to-signature governance.
2015 – 2017
Egypt
IBM

Account Partner / Key Account Manager, Global Business Services

Managed the Etisalat Misr account for IBM Global Business Services, combining account ownership, pipeline creation, delivery coordination and executive stakeholder engagement.

  • Generated a solid pipeline after three years of limited account activity.
  • Closed five contract signings and improved account gross profit from 9% to 15%.
  • Led cross-functional teams of up to 30 people.
  • Earned IBM sales, leadership and technical badges across selling, design thinking, cognitive services, blockchain and data science.
2013 – 2015
RMEA · Egypt
Ericsson

CSI Program Director, Engagement Practice

Directed customer solution integration programs and engagement practices for regional telecommunications transformation opportunities.

  • Developed and led asset-management offerings.
  • Built a total OSS transformation offering covering a complete OSS portfolio and more than USD 20 million of sales opportunity.
2009 – 2013
RMEA · Egypt
Ericsson

Chief IT Solution Lead, Engagement Practice, OSS/BSS

Led IT solution development and OSS/BSS engagement activities across regional telecom accounts, joining sales, delivery, architecture and business consulting.

  • Contributed to Ericsson's top OSS/BSS sales team recognition in 2011.
  • Opened non-charging sales opportunities with a key customer: a sales incentive system, inventory-management OSS transformation and centralized backup.
  • Led business consultancy for network inventory management value propositions.
  • Drove a mission-critical network-outage response team, resulting in a three-year charging-system capacity-expansion offer.
2007 – 2011
RMEA · Egypt
Ericsson

Engagement Manager, Engagement Practice, OSS/BSS

Managed OSS/BSS engagement activities and systems-integration opportunities across key customers.

  • Expanded systems-integration scope within a standard OSS upgrade, helping double annual OSS-RC upgrade opportunities.
  • Sold and delivered a centralized backup solution across ~500 network nodes covering circuit-switched, radio, core and packet domains.
  • Achieved 9th position in Ericsson's global best-practice sales recognition in 2009.
2003 – 2007
Egypt
Hewlett-Packard

Technical Consultant / Solution Architect, IT & Telecom

Technical consultant and solution architect across network-management design, delivery and business-feasibility assessment.

  • Designed and delivered a NOC upgrade for IP network management using HP OpenView NNM, HP OpenView Operations and Cisco LMS.
  • Evaluated IT opportunities from technical and business-feasibility perspectives.
1998 – 2003
Singapore
Hewlett-Packard

Technical Consultant, IT & Telecom

Worked on Telecom Egypt's NOC project and related HP TeMIP solution activities.

  • Managed the Single Sign-On solution development team: development strategy, bug-fixing strategy and release planning.
  • Product owner for HP TeMIP within Telecom Egypt's NOC project.
1996 – 1998
Egypt
Egyptian Cabinet, Telecom Department

Network Engineer

Began career in telecommunications infrastructure and network management.

  • Designed and implemented IP networks.
  • Supported network-management and routing teams reporting to the office of the future Minister of Telecommunications.
Education & executive development

Engineering foundations, business depth, continuous learning.

Education

2026
Strategic Management Executive Programme
Saïd Business School, University of Oxford
2026
AI for Business Executives
Ericsson / MIT
2024
KAM Executive Program
Ericsson / London Business School
2010
MBA, Globalization
Maastricht School of Management, Netherlands
1997
Diploma, Telecommunications
Information Technology Institute
1996
BSc, Electronics & Telecommunications Engineering
Zagazig University

Certifications & credentials

Executive & strategic leadership
Oxford Strategic Management Executive Programme · LBS KAM Executive Program · Ericsson Leadership for Professionals
Project, architecture & frameworks
PMP · TOGAF Enterprise Architecture · TM Forum Frameworx (eTOM, SID, TAM)
Legal & contractual
HarvardX / Harvard Law School HLS2X: Contract Law: From Trust to Promise to Contract (verified, 2025)
Commercial & sales execution
IBM Selling Profession Certification Level II Expert · Insight Selling to the CxO · Financial Selling: Executive Conversations
Cloud, AI & data
IBM Watson & Cloud Foundations · Cognitive Practitioner · Data Science Foundations · Blockchain Essentials · Predictive Modeling Fundamentals
Telecom domain
Telecommunications Insights & Solutions (Silver) · Ericsson architect, SI campus and excellence credentials · TM Forum eTOM
Additional
HP TeMIP User/Admin · ITI Computer Networks
Leadership experience
10–12 years, including leadership of other leaders
Largest team scope
Up to 30 people, direct and cross-functional
Regional exposure
Egypt, KSA, UAE, South Africa, Singapore and broader MEA
Languages
Arabic (native) · English (fluent)

Let's talk about what comes next.

Telecom transformation, AI-enabled operations, commercial strategy or executive change.